At discount electronics, we’re committed to providing our customers with the best possible products and service. However, we understand that sometimes issues may arise, and you may need to return or exchange a product.
Return Policy
If you’re not completely satisfied with your purchase, you can return it within [30 days] of delivery. To initiate the return process, please contact our customer service team via email at support@discounteletronics.com or Whatsapps ( +1(570)886-0467 or +1(262)301-0090 ) . Please provide your order number, reason for return, and whether you’d like a refund or exchange.
Refund Policy
Refunds will be processed within 2-3 business days of receiving the returned product. Refunds will be issued in the original payment method. Please note that shipping costs are non-refundable, unless the product is defective or was sent in error.
Conditions for Returns
To be eligible for a return, the product must:
– Be in its original packaging and condition
– Be unused and undamaged
– Include all original accessories and documentation
– Be returned within the specified time frame
Defective or Damaged Products
If you receive a defective or damaged product, please contact our customer service team immediately. We’ll provide a replacement or refund, at our discretion.
Cancellation Policy
If you need to cancel your order, please contact our customer service team as soon as possible. We’ll do our best to accommodate your request, but please note that we may not be able to cancel orders that have already been processed or shipped.
Exceptions
The following products are non-returnable:
– Custom or special orders
– Products that have been used or damaged
– Products that are missing original packaging or accessories